Privacy Policy

This Privacy Policy describes how nechakooutdoors.ca (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with our processor BigCommerce.

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor BigCommerce, and payment processing Moneris and Authorize.net

Customer support information

  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use BigCommerce to power our online store. You can read more about how BigCommerce uses your Personal Information here: https://www.bigcommerce.ca/privacy/.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • We use Moneris as part of our payment processing. You can read more about how Moneris uses your Personal Information here: https://www.moneris.com/en/Legal/Privacy-Notice
  • We use Authorize.net as our Gateway for our payment processing. You can read more about how they use your personal information here: https://www.authorize.net/en-us/about-us/terms.html

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page athttp://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:http://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_BigCommerce_u Used to facilitate updating customer account information.

Reporting and Analytics

Name Function
_tracking_consent Tracking preferences.
_landing_page Track landing pages
_orig_referrer Track landing pages
_s BigCommerce analytics.
BigCommerce_fs BigCommerce analytics.
_BigCommerce_s BigCommerce analytics.
_BigCommerce_sa_p BigCommerce analytics relating to marketing & referrals
_BigCommerce_sa_t BigCommerce analytics relating to marketing & referrals
_y BigCommerce analytics.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites aswww.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@nechakooutdoors.ca or by mail using the details provided below: PO Box 1228, Vanderhoof BC V0J3A0 Last updated: September 23, 2021

Effective Date: 07/14/2025
Nechako Outdoors

1. Introduction

At Nechako Outdoors, we value your privacy and are committed to protecting your personal information. This policy describes how we collect, use, disclose, and safeguard your information, particularly in relation to online sales, firearms licensing requirements, and email communications, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We collect personal information in the following ways:

a) General Personal Information

  • Full name

  • Mailing address and billing address

  • Phone number and email address

  • Payment information (we do not store full credit/debit card numbers)

b) Online Store Interactions

  • Account login credentials

  • Order history and cart data

  • IP address, browser type, location, and usage data (via cookies or analytics tools)

c) Firearms & Licensing Data (if applicable)

  • PAL (Possession and Acquisition Licence) number

  • PAL expiry date and issuing province

  • Firearm serial numbers and purchase records (as required by law)

d) Email Subscriptions & Marketing

  • Consent to receive promotional content

  • Preferences for product updates or newsletters

3. How We Use Your Information

Your personal information may be used for:

  • Processing and fulfilling online purchases

  • Verifying firearms licensing when required by law

  • Shipping and delivery coordination

  • Customer service and returns

  • Providing product updates, offers, and newsletters (with your consent)

  • Complying with federal and provincial firearms regulations

  • Improving website functionality and user experience

4. Email Marketing & Consent

We only send marketing emails or texts if you've explicitly opted in, either by signing up on our website, in-store, or at checkout.

You may unsubscribe at any time by clicking the unsubscribe link in the footer of our emails or contacting us directly. Opting out of marketing does not affect transactional or service-related emails.

5. Sharing of Information

We never sell or rent your personal data. We may share limited data only as necessary with:

  • Payment processors 

  • Shipping carriers 

  • Firearms regulatory authorities 

  • Email service providers 

  • IT and eCommerce platforms 

Each third party is required to protect your information and only use it for authorized purposes.

6. Legal Compliance – Firearms Sales

If you purchase firearms or ammunition from us:

  • We are legally required to verify your valid PAL

  • We will collect and retain firearm purchase data per Canadian Firearms Act requirements

  • Your information may be provided to the RCMP or other law enforcement agencies if legally requested

7. Data Security

We use industry-standard safeguards to protect your data, including:

  • Secure Sockets Layer (SSL) encryption for all online transactions

  • Firewalls and anti-malware systems

  • Access restrictions for sensitive information

  • Regular privacy reviews and data audits

8. Your Privacy Rights

You have the right to:

  • Access your personal information

  • Correct inaccuracies

  • Withdraw consent (subject to legal or contractual limits)

  • Request deletion of non-essential data

To exercise any of these rights, contact our Privacy Officer (see below).

9. Data Retention

We retain your personal information:

  • As long as necessary to complete purchases and provide customer support

  • For the duration required by firearms regulations (e.g., record-keeping for restricted firearms)

  • Until you withdraw consent for marketing communications

10. Cookies & Website Tracking

We use cookies and tracking technologies to:

  • Improve your shopping experience

  • Remember your login and cart items

  • Analyze visitor traffic (via Google Analytics or similar)

You can disable cookies through your browser settings, though this may impact website functionality.

11. Changes to This Policy

We may update this policy as regulations or practices evolve. Any changes will be posted to our website with an updated “Effective Date.” Continued use of our services means you accept any changes.

12. Contact Us

For questions or concerns about this Privacy Policy or how your information is handled:

Nechako Outdoors
106 W. 1st Street
Vanderhoof, B.C., V0J 3A0
? Email: info@nechakooutdoors.ca
? Phone: 1-250-567-9885